Frequently Asked Questions
Q: How do I place an order for screen-printing services?
A: To place an order with Artist J please go to the following page under the “Get A Quote” and provide the requested information. An Artist J representative (Me) will provide you with a response within 24 hours.
Q: What is Artist J’s typical turnaround for screen-printing services?
A: Our typical turnaround is 7-10 business days. The order process begins when the initial deposit is made and all necessary information required to process the order is submitted. This information includes the actual artwork, type of garment, garment colors, and garment quantities.
Q: What shirt brands and material does Artist J use?
A: At Artist J we normally use two primary t-shirt brands: Gildan (50/50% Poly/Cotton blend) and/or NextLevel (60/40% Poly Cotton blend) and that’s because these are considered industry best sellers. We also consider other brands depending on customer recommendations.
Q: What is Artist J's minimum item count for each order?
A: Minimum item count for each order is approximately 12 items per design. This includes any/all garments. Customers can also mix and match items to achieve the minimum order just as long the size of the design remains the same. An example of mix/matching is 6 t-shirts and 6 towels, etc.
Q: What is the maximum print size conducted at Artist J?
A: Maximum design print size at Artist J is approximately 15” (width) X 17” (height).
Q: Does the Artist J brand guarantee its services provided?
A: Absolutely! At Artist J we pride ourselves on customer satisfaction. Like the old Vidal Sassoon tagline, “If you don’t look good, we don’t look good!” At Artist J, LLC, if the job isn’t right than we don’t feel right. If you aren’t satisfied with your service simply contact us within 7 days of receiving your order @ firstname.lastname@example.org.
Q: What is the payment process for screen-printing services?
A: Screen-printing services require half of the initial payment upfront. This will begin the garment purchasing process. The second half of the payment is due upon completion of the service requested. Upon final payment, garments will be processed for shipping.
Q: What types/forms of payments does Artist J accept?
A: At Artist J we accept Visa, MasterCard, American Express, Discover, and PayPal. All options are available via the customer checkout.
Q: What is the Artist J policy regarding shipping?
A: Customers are fully responsible for any/all shipping costs. Artist J, LLC is not legally responsible for any lost, stolen, or damaged goods during the shipment process and cannot be held accountable for any shipping delays caused by shipping establishment.
Q: How can I be a member of the Artist J brand?
A: If you are interested in joining the next best thing in the all-inclusive world of graphic art, design, and self-expression, the Artist J brand is the place for you. Artist J is definitely the brand of the future. At Artist J we are looking for the best and the brightest most innovative artist who are ready to paint the world positive. If you feel the appetite to do so then you are exactly what the Artist J brand needs. Currently we are looking for the following business and technical skills:
Customer Support Specialist
Business Development Specialist
Human Resources Professional